Terms of service

PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THIS SITE

About Us
The website www.lauraashleybeauty.com is operated by NIRVANA BRANDS LTD, an English company with registered company number 12286852 and registered address at Amertrans Park, Bushey Mill Lane, Watford, Hertfordshire, WD24 7JG, UK (“Nirvana”, “we”, “us”).

The Site offers consumers a convenient way to find, learn about, and purchase products from us (the “Products”). These Terms & Conditions together with any other documents referred to in them such as Privacy Policy (the “Privacy Policy”) (collectively, the “Terms”) apply to your use of the Site, whether as a guest or registered user, including any content, functionality, and services offered on or through the Site (the “Services”). If you purchase goods or services from our site, our Terms and Conditions of Supply will apply to the sales.

Acceptance of these Terms & Conditions
Please read these Terms carefully before using the Site or any Services. The Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Nirvana concerning your access to and use of the Site. By using the Site or any Services, or by clicking to accept or agree to the Terms when that option is made available, you accept and agree to be bound and abide by these Terms (including the Privacy Policy). If you do not agree to the Terms, you must not use the Services.

Modification of The Terms
From time to time, we may change these Terms in our sole discretion. All changes are effective immediately when we post them and apply to all access to and use of the Site thereafter. You are responsible for regularly reviewing these Terms. Your continued use of the Site following the posting of changes to the Terms indicates your acceptance of those revisions.

Age Restrictions
You may use the Services only if you are at least 18 years of age. We do not knowingly market or sell Products for purchase by children. You may buy items from us if you are legally capable of forming a binding contract with us and are able to abide by and comply with these Terms, and are not a person barred from receiving the Services under the laws of the United States, Canada, or any other applicable jurisdiction. By using the Services, you represent and warrant that you meet these requirements. If you do not meet these requirements, you must not access or use the Site or Services.
You may use the Services only in compliance with these Terms and all applicable local, state, national, and international laws, rules and regulations.
The Services and Products that we offer are always evolving, and their form and nature may change from time to time without prior notice to you. In addition, we may stop (permanently or temporarily) offering the Site, Services (in whole or in part) or Products to you or to users generally, without any prior notice or liability to you.

User Registration
You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

Content That You Submit
Subject to the limitations set forth herein, you or third parties may be able to upload or submit any photographs, comments, video clips, reviews and other communications and content to us (either directly or through our partners) (“Your Content” or “Third-Party Content,” as applicable) to the Site. You are solely responsible for your use of the Services, for Your Content that you post to the Site, and for any consequences thereof. Please be aware that any content you submit, post, or display on the Site (including product reviews, or the items you select as part of “Saved Items”) will be able to be viewed by other users of the Services and through third party services and websites. You should only provide Your Content if you are comfortable sharing with others under these Terms.
By submitting, posting or displaying Your Content on or through the Site, you grant us a worldwide, non-exclusive, perpetual, irrevocable, royalty-free license (with the right to sublicense directly and indirectly through multiple tiers) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, create derivative works from, and distribute Your Content and the name submitted in connection with Your Content in any and all media or distribution methods (whether now known or later developed). You agree that this license includes the right for us to make Your Content available to other companies, organizations, or individuals who partner with us for the syndication, broadcast, distribution or publication of Your Content on other media and services. We and our affiliates are free to use any ideas, concepts or know-how contained in Your Content for any purpose whatsoever including, but not limited to, developing, manufacturing, distributing and marketing products using such information. We are under no obligation (i) to maintain Your Content in confidence; (ii) to compensate you or any third party for Your Content; or (iii) to respond to Your Content. You are and shall remain solely responsible for Your Content. You waive all moral rights (or similar or equivalent rights in other jurisdictions) you have in such Content to the fullest extent permitted by law.
We may modify or adapt Your Content in order to transmit, display or distribute it over computer networks and in various media and/or make changes to Your Content as are necessary to conform and adapt Your Content to any requirements or limitations of any networks, devices, services or media.
We are under no obligation to use, post or disseminate any of Your Content or Third Party Content, and we have the right, but not the obligation, in our sole discretion, to monitor and edit or remove such content from the Site or take legal action against you or the third party responsible for such content. the absolute right to remove any of in our sole discretion at any time.
You represent and warrant that (a) you own or otherwise control all of the rights to Your Content; (b) that Your Content is accurate; and (c) that use of Your Content does not violate these Terms and will not cause injury to any person or entity.
We will not be responsible or liable to you or to any third party in any way for the content, or completeness, accuracy, or reliability of Your Content or Third-Party Content, including, but not limited to, for any errors or omissions, or for any loss or damage of any kind incurred as a result of the use of any such content.
Any content, views, opinions, comments, or questions/responses expressed, submitted, published, posted, uploaded, or otherwise transmitted by third parties or other users through or in connection with the Site, us or our Products, are solely the views, opinions and responsibility of the parties expressing, submitting, publishing, posting, uploading, or transmitting them and do not necessarily reflect the opinions of Nirvana. We take no responsibility and assume no liability for Your Content or for any Third-Party Content.
You hereby authorize us and our third-party service providers to derive statistical and usage data relating to your use of the Site or Products (“Usage Data”). We may use Usage Data for any purpose in accordance with applicable law and our Privacy Policy. Any questions, comments, suggestions, ideas, feedback, reviews, or other information about the Site or Products (“Submissions”), provided by you are non-confidential and we will be entitled to the unrestricted use and dissemination of these Submissions for any purposes, commercial or otherwise, without acknowledgement, attribution, or compensation to you.

Guidelines For Reviews
We may provide you areas on the Site to leave reviews or ratings. When posting a review, you must comply with the following criteria:
(1) you should have firsthand experience with the Product being reviewed;
(2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language;
(3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability;
(4) your reviews should not contain references to illegal activity;
(5) you should not be affiliated with competitors if posting negative reviews;
(6) you should not make any conclusions as to the legality of conduct;
(7) you may not post any false or misleading statements; and
(8) you may not organize a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews in our sole discretion. We have absolutely no obligation to screen reviews or to delete reviews, even if anyone considers reviews objectionable or inaccurate. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners. We do not assume liability for any review or for any claims, liabilities, or losses resulting from any review. By posting a review, you hereby grant to us a perpetual, non-exclusive, worldwide, royalty-free, fully-paid, assignable, and sublicensable right and license to reproduce, modify, translate, transmit by any means, display, perform, and/or distribute all content relating to reviews.

Your Rights to Use the Services
We give you a personal, worldwide, royalty-free, revocable, non-sublicensable, non-assignable, and non-exclusive license to use the Services (which will include future updates made available to you from time to time provided that you understand that such updates may be subject to additional terms notified to you at the time that such update is made available), subject to these Terms. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by us, in the manner permitted by these Terms.
The rights in the Services are licensed, not sold to you. Except to the extent permitted by applicable law, you may not copy, reproduce, republish, disassemble, decompile, reverse engineer, adapt, alter, edit, re-position, rebrand, change, distribute, lend, hire, sub-license, rent, or make a derivative work from the software in the Services.

Code of Conduct
By accessing or using any Services, including but not limited to, when submitting any of Your Content to the Site, you agree to abide by the following standards of conduct. You agree that you will not, and will not authorize or facilitate any attempt by another person or entity to:

Post any information known by you to be false, inaccurate, or misleading.
Post or transmit any content that contains or advocates hate or racism or that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, offensive, obscene, pornographic, lewd, lascivious or otherwise objectionable, in whole or in part, or that interferes with anyone’s use or enjoyment of the Site, as determined by us.
Post or transmit defamatory, libelous, or slanderous content.
Post or transmit any content that infringes another person or entity’s copyright, trademark, right of publicity, or other proprietary right or violates any applicable law. Any person determined by us, in its sole discretion, to have repeatedly violated the intellectual property or other rights of others shall be barred from submitting or posting any further material on the Site.
Post any content which violates any law, statute, ordinance, or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, anti-discrimination, and false advertising).
Post any content depicting a health condition in a derogatory or inflammatory way or misrepresenting a health condition in any way.
Post any content for which you were compensated or granted any consideration by any third party.
Post any third-party websites, addresses, email addresses, contact information, or phone numbers.
Reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the Services, or use or access to the Site.
Post unsolicited advertising or unlawfully promote products or services, including sending unsolicited email advertisements.
Harass, threaten, stalk or intentionally embarrass or cause distress to another person or entity.
Impersonate another person or entity.
Promote, solicit, or participate in any multilevel marketing or pyramid schemes.
Solicit personally identifiable information from or exploit children.
Engage in disruptive activity such as sending multiple messages in an effort to monopolize the forum or posting unrelated to a forum’s designated topic or theme.
Introduce viruses, worms, Trojan horses, harmful code, or any software or other materials that contain a component harmful to the Site.
Gain unauthorized access to any computer system or nonpublic portion of the Site or interfere with or disrupt the Services or the servers or networks connected to the Site.
Invade the privacy of any person, including posting personally identifying or otherwise private or sensitive information about a person without their consent or harvesting personally identifiable information about the Site’ users.
Engage in, encourage, advocate, provide instructions for or discuss with the intent to commit conduct that would constitute a criminal or civil offense or otherwise violate any federal, state, local, or international law or regulation.
We cannot and do not assure that other users are or will be compliant with the foregoing Code of Conduct or any other provisions of these Terms, and, as between you and us, you hereby assume all risk of harm or injury resulting from any such lack of compliance.

Contents of The Site- Disclaimer
The intellectual Property rights in all software and content (including photographic images) made available to you on or through the Site remain our property and/or the property of its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by us and our licensors. You are not permitted to publish, manipulate, distribute or otherwise reproduce in any format any of the content or copies of the content supplied to you or which appears on the Site nor may you use any such content in connection with any business or commercial enterprise.
The Site content (including any graphics, software, recommendations, or other materials) and any materials made available through the Site are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, we disclaim all warranties, express or implied, including but not limited to, all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant or make any representations regarding the use or the results of the use of the materials in the Services in terms of its correctness, accuracy, reliability, or otherwise. The materials in the Services could include technical inaccuracies or typographical errors. These materials could be inaccurate or become inaccurate as a result of development occurring after their respective dates. We undertake no obligation to verify or maintain the accuracy of such information. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Operation of The Site – Disclaimer
We endeavor to maintain the Site and its operation, but we are not, and cannot be, responsible for the results of any defects that may exist on the Site. We offer the Site and the Services as-is. As to the operation of the Site, we expressly disclaim all warranties of any kind, whether express or implied, including, but not limited to all implied warranties of merchantability or fitness for a particular purpose, title, and non-infringement. We make no warranty that (i) the operation of the Site will meet the user’s requirements; (ii) access to the Site will be uninterrupted, timely, secure, free of viruses, worms, Trojan Horses or other harmful components, or free of defects or errors; (iii) the results that may be obtained from the use of the Services will be accurate or reliable, or (iv) defects will be corrected. You (and not us) assume the entire cost of all servicing, repair, or correction that may be necessary for your computer equipment and software as a result of any viruses, errors, or any other problems whatsoever you may have as a result of visiting the Site. Because some jurisdictions do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.

Links from The Site
If the Site includes links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to the Site, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.

Limitation of Liability; Exclusion of Damages
To the fullest extent provided by law, in no event will the collective liability of Nirvana and its subsidiaries and affiliates, and their licensors, service providers, employees, agents, officers, and directors, to any party (regardless of the form of action, whether in contract, tort, or otherwise) exceed the amount that you have paid us for the applicable Products or Services in the six (6) months immediately preceding the event or occurrence giving rise to the claim.
To the fullest extent provided by law, in no event will Nirvana, its subsidiaries, affiliates, or their licensors, service providers, employees, agents, officers, or directors be liable for any direct, indirect, special, incidental, consequential, or punitive damages, including but not limited to loss of revenue, loss of profits, loss of business or anticipated savings, loss of use, loss of goodwill, loss of data, regardless of whether such loss or damages are caused by tort (including negligence), breach of contract, or otherwise, even if foreseeable.
These limitations shall apply notwithstanding any failure of the essential purpose of any limited remedy.
The foregoing limitations and exclusions do not affect any liability that cannot be limited or excluded under applicable law.

California Users and Residents
If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

Indemnification
You agree to indemnify, defend, and hold us harmless, our officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation by you of these Terms, your use of the Site (including negligent or wrongful conduct) and/or the use of any Services for which you have registered by any other person using your user account.

Copyright Claims
If you believe any materials accessible through the Site infringe your copyright, you may request removal of those materials (or removal of access to those materials) from the Site by contacting us (at the address set forth below) and providing the following information:

Identification of the copyrighted work that you believe to be infringed. Please describe the work, and where possible include a copy or the location (e.g., URL) of an authorized version of the work.
Identification of the material that you believe to be infringing and its location. Please describe the material and provide us with its URL or any other pertinent information that will allow us to locate the material.
Your name, address, telephone number, and (if available) e-mail address.
A statement that you have a good faith belief that the complaint of use of the materials is not authorized by the copyright owner, its agent, or the law.
A statement that the information that you have supplied is accurate, and indicating that “under penalty of perjury,” you are the copyright owner or are authorized to act on the copyright owner’s behalf.
A signature or the electronic equivalent from the copyright holder or authorized representative.
To protect the rights of copyright owners, we maintain a policy for the termination, in appropriate circumstances, of users who are repeat infringers.

Electronic Communications
To the extent consistent with our Privacy Policy, we may in our discretion communicate with you electronically, including but not limited to by email or by posting notices on the Site. You consent to receive communications from us electronically and agree that all agreements, notices, disclosures, or other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Applicable Law & Disputes
The Terms shall be governed by and interpreted in all respects in accordance with the substantive laws of the state of New York, without regard to its choice of law provisions. The 1980 U.N. Convention on Contracts for the International Sale of Goods is not applicable to these Terms. You agree that any disputes directly or indirectly arising out of or relating to the Terms or the Services (including the purchase of Laura Ashley Products via the Site) shall be resolved exclusively in the state or federal courts located in New York County, New York. You hereby irrevocably consent to such venue and to the exclusive jurisdiction of any such court over any such dispute.
Any cause of action or claim you may have directly or indirectly arising out of or relating to the Terms or the Services (including the purchase of Laura Ashley Products via the Site) must be commenced within one (1) year after the claim or cause of action arises.

No Waiver
No failure on the part of us to enforce any part of the Terms shall constitute a waiver of any of our rights under the Terms whether for past or future actions on the part of any person. Neither the receipt of any funds by us nor the reliance of any person on our actions shall be deemed to constitute a waiver of any part of the Terms. Only a specific, written waiver signed by an authorized representative of us shall have any legal effect whatsoever.

Contact Us
If these Terms do not address your question or if you would like to report a violation of our Code of Conduct, please contact us at hello@lauraashleybeauty.com.
Or write to us at: Amertrans Park, Bushey Mill Lane, Watford, Hertfordshire, WD24 7JG, UK

Last updated: May 1, 2026